FAQ
Frequently asked questions
Connect → publish chat → review knowledge and access → test AI → explicitly activate the trial → launch AI. Every step has its own result; a connected site is not an AI launch.
Frequently asked questions
What is CloseNexa?
CloseNexa combines website chat, lead capture, AI assistance, and human replies.
Which integration is available now?
CloseNexa currently provides a WordPress plugin for website chat.
When does the trial start?
Only when you explicitly activate it after the required setup steps.
What is included in the trial?
Up to 50 conversations over seven days from activation.
Can a person reply?
Yes. Your team can respond to supported conversations.
Does installing the plugin enable AI automatically?
No. Installation and AI activation are separate steps.