Industries / Education & Training
Help learners find the right questions to ask.
For course providers and training teams that want to explain programmes, learning formats and entry requirements using information they supply.
AI starts only after setup and explicit activation. Your team can also handle supported website conversations manually.
Education & Training
Knowledge → conversation → your team
A workflow illustration, not a live product screen.
Everyday conversations
Support decisions about learning
Explain course content
Help prospective learners understand the topics and outcomes described in your reviewed course information.
Compare learning formats
Explain online, classroom or blended formats only where your course information confirms them.
Clarify requirements
Answer questions about prerequisites, preparation and the enrolment process using your published conditions.
Collect learner enquiries
Keep questions and voluntarily shared contact details available for the admissions or training team to follow up.
From a course question to an enrolment enquiry
A fictional example with written sample messages, not live AI answers or a real customer conversation.
The assistant helps with information. Your team handles requests that need a person’s judgement.
Visitor
Does the introductory course require previous experience?
Assistant
The sample course information says it is designed for beginners. Is there a particular requirement you want to check?
Visitor
I would like to ask about the next group and how to apply.
Assistant
You can leave an enquiry for the course team. They can confirm the current arrangements and explain how to apply.
The right tools for the next step
Reviewed knowledge
Choose and review the FAQs, guides and policies the assistant can use.
AI-assisted answers
Test answers using your business information before explicitly activating AI.
Enquiries with context
Keep the conversation and contact details visitors choose to share available for follow-up.
A person can take over
Your team can review supported website conversations and reply directly to visitors.
Keep course guidance aligned with your information
Review course descriptions and conditions before making them available. Your team confirms places, admission decisions and individual arrangements.
- Course content and learning formats
- Entry requirements and published enrolment steps
- Questions for your course or admissions team
Set up CloseNexa on WordPress
- 1
Install the CloseNexa WordPress plugin.
- 2
Connect your workspace and verify your website.
- 3
Review your business knowledge and, for WooCommerce stores, the catalogue import.
- 4
Test website chat and manual replies, then explicitly activate AI when ready.
Frequently asked questions
Can it recommend a course?
It can explain and compare information you provide. Suitability and any formal admission decision remain with the learner and your team.
Does it confirm available places?
No. Live seat availability and automatic enrolment are not promised. Your team confirms current arrangements.
Can it explain entry requirements?
Yes, using the requirements you provide and review. It should not waive a prerequisite or guarantee acceptance.
Can a learner contact a person?
Yes. Your team can review supported website conversations and reply to the visitor.
Does it take course payments?
No course-payment processing is promised. Use your existing enrolment and payment process.
Make course information easier to understand
Review your programmes, connect your website and give prospective learners a clear route to your team.
AI starts only after setup and explicit activation. Your team can also handle supported website conversations manually.